Should you change your mind about your purchase we have a 48 hour cooling off period in which you can cancel your order, we will need written or verbal communication from yourself ‘customer’ within this time period in order to cancel.
Each bed is considered a specialist, made to order item and therefore is a non-returnable item. Once the 48 hour cooling off period has been exceeded you will not be able to cancel your order or return your bed. If you wish to cancel after 48 hours you will be subject to a 30% (of your order value) restocking fee.In extraordinary circumstances, If you are not happy with your purchase and wish to return your bed once delivered it may be possible at managers discretion to exchange the bed to the value, however this will incur a £150 handling fee to cover delivery and installation charges, we reserve the right to withdraw this offer, it is at managers discretion.
Please email info@nobuliving.co.uk in the first instance if you wish to make a return, a customer service agent will be in touch within 24 hours within receiving your email.
